If you would like to reach out to me directly I will be happy to discuss ways I can make it right...I look forward to the opportunity.Thank you for your time,Evan Danziger. The Stater Dallas is hosting a regal evening of celebration in The Statler Ballroom to ring in the New Year. As if they were specifically trained not to smile or to make customers feel uncomfortable and unwelcome.Upon arrival at 1:30 PM, the front desk was empty. We ordered hummus and shrimp ceviche - the quality and taste were like a fast food restaurant. The hotel has newspapers and an ATM machine that guests can use. PLUS, they’re offering 6 … He kept taking calls and could only talk to me after 5mn. Headed to Dallas for the P!nk concert and selected this hotel for our stay. Scout is a 12,000 sq ft dining, drinking, and vintage gaming hub featuring gourmet bar burgers, bites, & meals, craft beer, and vintage bowling lanes. The Statler, Dallas, Texas. Drinks were good and the view was sensational but the bar bites were average in taste. In addition to complimentary Champagne, delicious hors d’oeuvres and an open bar, there will be a full casino experience. ... Cuisines: Irish, Bar, Pub . The indoor/outdoor space is an urban oasis to take a dip in the pool, relax in a private cabana, sip a refreshing craft cocktail & enjoy a bite surrounded by unforgettable views. To begin with it was definitely trickier than thought to figure out the entrance to the bar. Room was very modern and high tech. Once in I was welcomed by Kelsie with friendly and attentive costumer service. I will be certain to pass along your feedback to our Food and Beverage department, and work closely to ensure that our food is well above par! The Statler Dallas, Curio Collection by Hilton: Bourbon and Banter Bar at the Statler Hotel - See 469 traveler reviews, 351 candid photos, and great deals for The Statler Dallas, Curio Collection by Hilton at Tripadvisor. Opened in 1956, our downtown Dallas hotel relaunched in 2018. Thank you again! R&B, the fast-casual ramen and bao restaurant at The Statler in downtown Dallas, closed this weekend, a press rep for The Statler confirms. The drinks were delicious. Dallas Chop House #151 of 2,830 Restaurants in Dallas … From the timeliness of the food...to the unexpected closure of our pool...we did not put our best foot forward with you. Thank you for your time and feedback, I look forward to hearing from you.Evan DanzigerGeneral ManagerThe Statler. This 4-star hotel offers a 24-hour front desk, room service and free WiFi. He said my request was registered and showed me a paper where indeed I could see it was. The Reawakening of an Icon. We ordered hummus and shrimp ceviche - the quality and taste were like a fast food restaurant. So the only way to reach the front desk or room service was to go down to the lobby. Change ). Country radio legend's North Texas horse ranch listed for $8.2 million . I came down to the lobby at 6:45pm requesting a replacement. At check in the room was not quite ready at it was right after 4pm and their card reader was not working so we had to re check in at another desk. Please reach out to me directly so I may properly address these issues and gather more details so I may address the issues with the associates in question directly. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 13K likes. All that to say without any smile or sign of sympathy that my room won’t be ready until 3pm. The Statler features over 23,000 sq. YAY...you're our new favorite as well...see you next time!!! 13K likes. Horrible service, upon arrival no one helped at the valet service, so we did our own luggage. I would definitely stay here again when visiting Dallas!! We’re home to The Statler Ballroom — famed for performances by the Jackson 5, Frank Sinatra, Tony Bennett, and more. Our room didn't have a tv remote and he got us one right away ! When I asked why they did not call he simply said “i don’t know” and turned his back to speak to one of his colleagues. New Years Eve at Knife Dallas and Knife Plano, thestatlerdallas.com/nye-the-royal-masquerade-ball, Perot Museum and African American Museum announce winner of Staircase Project celebrating Black STEM leaders, Fort Worth Opera Announces A Night of Black Excellence: Past, Present, and Future, Trinity Groves Welcomes La Bajada P.O.P. I had to wait over 7mn for a person to show up. Today, we feature mid-century modern design and high-tech rooms. #StatlerDallas This site uses Akismet to reduce spam. WiFi is free, and this hotel also features 5 restaurants and 2 bars. Kay Bailey Hutchison Convention Center is minutes away. View deals for The Statler Dallas Curio Collection By Hilton, including fully refundable rates with free cancellation. Get menu, photos and location information for Fine China at The Statler in Dallas, TX. The Statler Dallas, Curio Collection by Hilton Features, The Statler Dallas, Curio Collection by Hilton. There's a popup bar popping up at The Statler hotel in downtown Dallas: Called Rosario, it'll have a South American theme and will take over the space at Bourbon & Banter, the hotel's in-house bar. This reservation is a 2-hour reservation with a Food and Beverage minimum of $100. Statler, A Curio Collection Dallas, TX 75201 (Farmers Market District area) The Director Marketing will be responsible for defining and maintaining the hotel’s brand positioning and driving both transient group and outlet revenue… They're the second local hotel to open igloos to patrons, after the Statler Dallas introduced them in December 2019. Taxes and fees that are shown are estimates only. The lady kept taking calls and made me wait over 10mn for check-in. The Royal Masquerade Ball will be an extravagant occasion to revel like kings and queens. When I signaled the problem, they said they could not do anything as it was an ATT issue...The ironing board in the room was broken. She took my number and said they would reach out once the room would be ready. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The rooms are nice and new. **Property Location**.With a stay at The Statler Dallas Curio Collection By Hilton, you'll be centrally located in Dallas, just a 5-minute walk from Majestic Theater and 10 minutes by foot from Dallas Farmer's Market. Thank you so much for the AMAZING review!!! Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. chikoo108 - Thank you for the review and feedback! Located in Dallas, less than 0.6 mi from AT&T Performing Arts Center, The Statler Dallas, Curio Collection By Hilton features accommodations with a restaurant, private parking, a fitness center and a bar. Enjoy free WiFi, an outdoor pool, and 5 restaurants. ( Log Out /  We were there for a Bachlorette we went to eat at the restaurant downstairs and we were 1 of 2 people in the restaurant and took us 3 hours after eating we went to waterproof pool and they decided to shock the pool mid day so it was closed for 2 1/2 hours. But the staff seem to have it all wrong, creating an unpleasant, almost hostile environment.Run away. Restaurants near The Statler Dallas, Curio Collection by Hilton, Dallas on Tripadvisor: Find traveler reviews and candid photos of dining near The Statler Dallas, Curio Collection by Hilton in Dallas, Texas. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Support Us We're walking through the Statler's recently redesigned lobby when a … Northern Light Lounges (cabanas) seat up to 4 guests.. Looking forward to having you back!! Especially the man named Will. My new favorite hotel in Dallas. Get menu, photos and location information for Scout at The Statler in Dallas, TX. Their staff is simply unprofessional, impolite and unfriendly. The Statler offers poor, rude and unprofessional service from A to Z. Farm, Dallas Chamber Music Society Presents Horszowski Trio, Downtown Fort Worth’s Modern Steakhouse Wicked Butcher at The Sinclair Hotel Re-Opens Main Dining Room January 8. 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Erik Jonsson Central Public Library, Hotels near (DFW) Dallas/Fort Worth International Airport, Hotels near Texas A&M University Baylor College of Dentistry, TownePlace Suites by Marriott Dallas Downtown, We compared the lowest prices from 6 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria, La Quinta Inn & Suites by Wyndham Dallas Downtown, La Quinta Inn & Suites by Wyndham Dallas North Central, Homewood Suites by Hilton Dallas Downtown. Popular attractions Dallas World Aquarium and Sixth Floor Museum are located nearby. ( Log Out /  The Royal Masquerade Ball will be held at The Statler the Extravagant Hotel in the heart of Downtown Dallas. Adventure Calls! Or book now at one of our other 6229 great restaurants in Dallas. The Statler Dallas, Curio Collection by Hilton puts the best of Dallas at your fingertips, making your stay both relaxing and enjoyable. And the staff were extremely friendly and helpful. The Statler Dallas, Curio Collection by Hilton 1914 Commerce St , Dallas , Texas , 75201 , USA TEL: +1-214-459-3930 FAX: +1-214-459-3931 Skip secondary navigation We go to Dallas often but this was one of the worst hotels we have stayed at. Enjoyed the hidden speak easy bar in the basement. The Statler Dallas, Curio Collection by Hilton: Rooftop bar - See 470 traveler reviews, 351 candid photos, and great deals for The Statler Dallas, Curio Collection by Hilton at Tripadvisor. chayato - I regret reading your review and am shocked at the level of service you received...certainly not my expectation of my staff, nor should it be yours. The Statler Residences brings modern luxury living right to the heart of downtown Dallas. $10,000 worth of casino chips per guest, What: The Royal Masquerade Ball at The Statler, Where: The Statler, 1914 Commerce St., Dallas, How much: Ticket prices vary from $125 for a single ticket to $1,999 for a table for 10 including dinner, Tickets: thestatlerdallas.com/nye-the-royal-masquerade-ball, Tagged as Dallas, New Years Eve, The Statler Hotel. Very good and modern hotel in a historical building. They never did. Please see our partners for more details. I came down again and there was only one person at the front desk. Our guests praise the bar and the helpful staff in our reviews. What a shameful service for a luxury hotel that charges over $350 a night for a standard room. The hotel overlooks Main Street Garden Park, a 1.75-acre gathering place with a fountain, a café, walking paths and a children’s playground. Eventually they never did.Finally, the server at the hotel restaurant was unpleasant and unprofessional, making bad jokes all the time and being all but helpful.This is by far the worst service I came across in nearly 5 years. When I ask if she could give me a better assessment of when a room would be ready, It felt as if I was disturbing her. Our modern luxuries and array of amenities will let you enjoy the iconic Downtown Dallas experience. I came back at 5pm and asked if the room was ready. WE’VE GOT 4 PRO-LEVEL PING PONG TABLES. This is the version of our website addressed to speakers of English in the United States. Hotel Amenities at The Statler include: Fitness Center, Rooftop Pool and Lounge, Bowling Alley, 4 Restaurants, Speakeasy Bar, Coffee Shop, Business Center, … #StatlerDallas The soft opening is October 16 and it will last through October, when B&B will reopen. Sorry, your blog cannot share posts by email. 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